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SUMMARY

The Immigration Legal Services (ILS) program provides immigration legal services and fingerprinting services to low-income immigrants and refugees in the Rocky Mountain region. The Bilingual Legal Services Aide / Safe Release Support Finger Print Specialist provides support for the overall function of the Immigration Legal Services department with a primary function of assisting clients with legal services offered by the ILS program. This position also assists sponsors of unaccompanied minors in obtaining family reunification through fingerprinting services and completion of family reunification packets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responds to inquiries about possible immigration legal services offered by the ILS program and establishes appointments appropriate to scheduling availability.
• Conducts initial pre-screening interviews to collect information and copy documentation necessary to complete immigration forms.
• Compiles and packages all necessary documents for the submission of applications.
• Tracks progress of cases and follows up on requests for evidence, denials or other actions, communicating by telephone, mail, fax and/or email with the client and Immigration authorities as needed after a case is opened.
• Directly assists the ILS team with tasks as directed, such as communication with clients, making appointments, maintaining files, and other assigned projects.
• Conducts digital fingerprints, enters sponsors' information into the fingerprint database, and submits the completed information electronically.
• Counsels sponsors with completion of family reunification packets and other related forms.
• Performs other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be bilingual and able to read, write, and speak fluently in both Spanish and English.
• Ability to complete basic clerical functions and office operations, including typing, filing and Microsoft Office applications.
• Strong organizational skills and ability to meet multiple deadlines.
• Cross cultural sensitivity and knowledge with the ability and desire to work with people of other cultures.
• Broad knowledge of practices, principles, and methods employed in the resettlement of refugees.
• Possesses a valid driver's license; has a reliable and consistently available vehicle; and must carry automobile liability insurance at the level of $100,000/300,000/100,000.
• Demonstrates commitment to the mission, values and vision of Lutheran Family Services Rocky Mountains.

EDUCATION and/or EXPERIENCE

High School diploma or equivalent and two or more years of related experience and/or training; or equivalent combination of education and experience. Previous immigration related experience preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: immigration, paralegal, legal assistant, legal secretary, administrative assistant, customer service, nonprofit.